Team Leader, Branch
Team Leader, Branch
Job Overview
Business Segment: Personal & Private Banking
Location: ZA, Eastern Cape, Flagstaff, Main Street
Job Type: Full-time
Job Ref ID: 80344556A-0002
Date Posted: 2025/07/16
Job Description
To ensure the effective functioning of a Point/s of Representation (POR/s) including operational aspects (e.g., security, cash, etc.) and sales and service matters in line with client experience and laid down requirements. (Applicable where UB I, Cash Consultant I and CLO are present).
Qualifications
Minimum Qualification:
- NQF Level 5 (FAIS aligned)
Experience Required:
- Client Coverage
- Personal and Private Banking
- 3-4 years relevant experience
- Front line experience in serving customers in order to meet sales and service objectives
- Knowledge of other departments and their functions within a branch
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Directing People
- Exploring Possibilities
Technical Competencies:
- Application & Submission Verification (Consumer Banking)
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding & Product Knowledge (Consumer Banking)
- Processing
