Officer, Customer Liaison (Level 1)

Job Overview

Business Segment: Personal & Private Banking

Location: ZA, North West, Klerksdorp Local Market, Wolmaransstad

Job Type: Full-time

Job Ref ID: 80337898A-0001

Date Posted: 2025/07/31

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Job Description

To provide a branch reception function by identifying the customer’s needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

Qualifications

Minimum Qualifications

  • National Certificate (NQF5)

Experience

  • 1-2 years branch banking experience with exposure to enquiries

Additional Information

Behavioural Competencies

  • Meeting Timescales
  • Completing Tasks
  • Showing Composure
  • Articulating Information
  • Team Working

Technical Competencies

  • Banking Process and Procedures
  • Product Knowledge
  • Customer Reception and Channelling
  • Client Servicing

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Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za

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